Contact SafarScanner
Start with the right team.
SafarScanner handles comparison-platform questions. The travel operator handles bookings, payments, changes and refunds.
Package or booking question
Contact the operator shown on the package. Confirm availability, final price, hotels, flights, financial protection and all booking terms directly with them.
SafarScanner cannot amend, cancel or refund an operator booking.
Website support
Use this route for a broken feature, inaccessible content or a question about how the comparison works.
Support email: [Founder to insert monitored support address]
Correction or outdated listing
Read the corrections policy, identify the exact statement and include a dated source. Do not include unrelated personal information.
Corrections email: [Founder to insert monitored corrections address]
Privacy request
For access, correction, deletion or another data-protection request, identify the enquiry or correspondence involved and mark your message “Privacy request”. We may need proportionate information to verify identity.
Privacy email: [Founder to insert monitored privacy address]
Operator and commercial enquiries
Operators can ask about listing information, profile claims, evidence requirements and commercial relationships. Paying does not purchase verification or prevent corrections.
Operator email: [Founder to insert monitored operator address]
Business identity and postal contact
If someone asks you to pay SafarScanner
Do not pay. Preserve the message or payment request and report it through the support route above. Any genuine package payment is handled under the selected operator’s own booking process, not by SafarScanner.